Customer Status · Goods and ServicesCurrent: 2026

VAT OSS and B2B sales – when is a business customer not subject to OSS?

Publication: 29/08/2026Updated: 29/08/2026Reading time: 18 min

Standard B2B sales do not go to OSS, but checking "I am buying on behalf of a company" is not enough.

For goods, you determine the buyer's status, intra-Community acquisition of goods (ICA), and transportation. For services, you verify whether the customer is acting as a taxpayer for a specific service. Only then do you choose intra-Community acquisition of goods (ICA), reverse charge, or B2C rules.

Two separate tests

Goods and services are analyzed separately

The VAT number is important in both cases, but it doesn't answer all the questions on its own. For goods, physical transport is also crucial. For services, it depends on the customer's status for the specific service and the appropriate place of taxation rule.

Element of analysis
Goods
Services
The main question
Does the buyer settle the intra-Community acquisition of goods and to which country are the goods shipped?
Is the customer acting as a taxpayer in relation to this service?
VAT ID
Valid proof of status and one of the conditions for WDT qualification.
Valid proof, but the nature of the service use must be taken into account.
VAT place
Depends on delivery, transport and country of end of movement.
In the basic B2B rule it is with the buyer.
Typical B2B result
IDT on the supplier's side and INT on the buyer's side.
Reverse charge in the buyer's country.
Reporting
Invoice, VAT-EU, records and possible INTRASTAT.
Invoicing and proper reporting of B2B transactions.
OSS
Standard WDT/WNT remains outside the OSS.
The core B2B service remains outside of OSS.
Exception
Not every corporate entity has ICT taxable; the delivery may still be ICT.
A purely private purchase does not become B2B just because of a VAT number.
Goods

When is the sale of goods considered IDT/IWNT?

A typical delivery to a taxpayer with an active VAT ID in another country, combined with inter-country transport and meeting other conditions, may constitute an IDT on the part of the seller and an INT on the part of the buyer. It is not considered an ISTO or a sale accounted for by the OSS.

  1. Determine buyer status

    Check whether the buyer acts as a taxpayer and whether his ITC is subject to taxation.

  2. Verify VAT ID

    Confirm the number appropriate for the intra-EU transaction and save the result.

  3. Combine delivery with transport

    The goods must actually move between EU countries.

  4. Collect evidence and report

    Document the transport and check the invoice, VAT-EU and INTRASTAT.

If the purchaser belongs to a specific group whose ITC is not subject to VAT under the rules set out in Article 3 of the VAT Directive, the supply may still meet the definition of ITC. The company name itself does not exclude the procedure described in the ITC and VAT OSS.

Audit trail

How to verify VAT ID in VIES?

Check the number in the official VIES and save the result at the time of the transaction. The system confirms the current status but does not allow for convenient retrieval of the number's validity for any historical date.

  1. Order detailsNumber, country and buyer details.
  2. VIES inquiryVerification before tax decision.
  3. Recording the resultDate, time, status and reference number.
  4. WDT/WNT, B2B tax decision or further analysis
  5. ArchivePDF file, system record or event log.
  6. RecheckWhen data is changed or corrected.
The result is valid

Combine it with buyer details, shipping and other evidence.

The result is invalid

Verify the number and prefix with the customer. Don't automatically assume the customer is a consumer.

System unavailable

Save the attempt, apply the internal procedure, and retry the check. A lack of response is not a tax decision.

The European Commission recommends saving the result in case of an audit. VIES retrieves data from national databases, so an "invalid" status may also indicate that the number has not been activated for intra-EU transactions or that registration has not been completed.

Services

B2B services and reverse charge

For services provided to a taxpayer acting as a taxpayer, the basic B2B rule shifts the place of taxation to the buyer's country. VAT is typically settled there by the buyer under the reverse charge mechanism. Such sales are not transferred to the OSS.

The decisive question

Does the customer act as a taxpayer for this service?

Check VAT ID, business details and how a specific benefit is used.

Yes · B2B

Basic rule: buyer's country

Typically reverse charge and settlement outside OSS.

No · B2C

Check the rule that applies to the consumer

OSS may be subject to VAT on qualifying services. See VAT OSS for B2C services.

Changing customer data

Customer provides VAT ID after purchase - what to do?

Do not automatically convert a historical transaction from B2C to B2B. Entering the number later triggers requalification, but does not determine its outcome.

  1. Determine the right moment

    Check the delivery or service date.

  2. Verify number

    Determine its validity and relationship to the buyer.

  3. Check the nature of the purchase

    Confirm business usage and customer status.

  4. Recreate transaction

    Include transportation, documents and original reports.

  5. Document the correction

    If the change is justified, keep a full track of the decision.

If the change affects a previous declaration, apply the rules described in the VAT OSS correction.

Four scenarios

Same account type does not mean same settlement

The outcome depends on the type of service, the status of the buyer, and the transport. The examples below illustrate the direction of analysis, not the automatic classification of each transaction.

Goods PL → DEactive VAT ID

The buyer settles the WNT and the delivery meets the other conditions.

Potential WDT/WNT - outside OSSVAT in Germany
Goods PL → DEno taxable ITC

The buyer is an organization belonging to a specific group.

Possible STO - check OSS conditionsWSTO and VAT OSS
Digital service PL → FRB2B

The customer acts as a taxpayer and provides the correct VAT ID.

Basic B2B rule and reverse chargeVAT in France
Digital service PL → private person FRB2C

The service is purchased privately by the consumer.

B2C/OSS possible - check service ruleVAT OSS for B2C services
Trading platforms

Trading platform and customer status

The platform should provide data that allows for the separation of B2C and B2B. The type of business account or company invoice alone does not replace verification.

Account type is not a tax qualification

The seller should know what information the customer provided, when the VAT number was verified, and whether the data allows for determining the status of a specific transaction. The VAT OSS and Trading Platforms.

Documents and control

Checklist before disabling transactions from OSS

Don't base decisions on a single field. Compare customer data with the item sold, transportation, documentation, and required reporting.

  • Goods or services
  • Customer name and address
  • VAT ID and country of issue
  • VIES date and time
  • Result reference number
  • Acting as a taxpayer
  • Buyer's ITC status
  • Direction of transport
  • Delivery notes
  • WDT/WNT or reverse charge
  • WSTO or OSS
  • Invoice and VAT-EU
  • Possible INTRASTAT
  • Later VAT ID
  • Correction and justification
  • Document archive

The physical flow of goods may create a separate statistical obligation. See how to combine data in the VAT OSS and INTRASTAT.

Rates and documents

Don't call every company sale a "0% rate"

For B2C taxed in the country of consumption, you apply the appropriate rate for that country. Intra-Community supply and reverse charge require their own terms and documentation—they don't automatically result from the company invoice.

EU VAT rates 2026
Adrian Andrzejewski, president Taxenlight
Adrian Andrzejewski,President Taxenlight
Support for cross-border sales

Not sure if your client should go to OSS?

We help separate B2B and B2C, organize VIES documents, transport and reporting, and then indicate the appropriate settlement in Poland and abroad.

All OSS Guides

VAT OSS Library

Select a topic on the left. On the right, you'll see a brief summary and a direct link to the relevant guide.

Basics

Registration and settlement

E-commerce

Advanced topics

E-commerce

VAT OSS and business-to-business sales

Distinguishing the OSS procedure from IDT, INT, place of supply and reverse charge.

Read the guide
Proper qualification before reporting

Separate B2B and B2C sales before submitting your declaration

Match customer status, VIES score, nature of service, and transportation with the appropriate invoice and report.

Frequently asked questions

VAT OSS and B2B Sales - Questions and Answers

Katarzyna Andrzejewska
Author of the article

Katarzyna Andrzejewska

VAT Abroad Specialist

She has been involved in VAT compliance and other foreign taxes for nine years. Working directly with clients daily, she understands foreign tax procedures inside and out. She stays abreast of changes in tax regulations and quickly translates them into specific, useful, and understandable blog content. Combining her substantive knowledge with tax experience allows her to create content that truly supports entrepreneurs in their development in foreign markets.

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