Message sent
Thank you for your message, we will get back to you with an answer within 12 hours
Your report has been sent to the Taxenlightteam. We will review your case and contact you with specific information on how we can help.
What happens next?
We are already on your side
In the first response, we will indicate the next sensible step: a short conversation, a request for further details, or a proposal for support.
1
We check the application.
We organize the information and determine what the VAT issue concerns.
2
We will contact you within 12 hours.
We will respond by email or phone, in accordance with the information provided in the form.
3
We choose the next step
If the topic requires conversation, we arrange a consultation with the right person.
We normally respond from Monday to Friday, 8:00 a.m. to 6:00 p.m.
Before we speak
You can speed up our response
If the topic is complex, prepare some information before your first contact. This will help us move from a general description to a specific solution more quickly.
Company details:
Tax Identification Number, country of sale and basic contact details.
Scope of the case
Countries affected by VAT, sales model and upcoming deadlines.
Documents or correspondence
Office decisions, summonses, VAT numbers or previous arrangements.
It's worth checking your Spam, Offers, or Other folder if you're waiting for an email.